tag:towerunite.statuspage.io,2005:/historyTower Unite Status - Incident History2023-12-20T15:43:05-08:00Tower Unitetag:towerunite.statuspage.io,2005:Incident/104069542022-06-26T04:20:39-07:002022-06-26T04:20:39-07:00AGC is down<p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>04:20</var> PDT</small><br><strong>Resolved</strong> - This issue is now resolved.</p><p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>03:36</var> PDT</small><br><strong>Identified</strong> - The AGC is currently down due to an issue with our server provider. We are currently awaiting a response from our server provider.</p>tag:towerunite.statuspage.io,2005:Incident/90931652022-01-15T18:57:56-08:002022-01-15T18:57:56-08:00AGC down<p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>18:57</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>18:24</var> PST</small><br><strong>Monitoring</strong> - Services seem to be restored and we're monitoring the situation. You might need to restart the game.<br /><br />We narrowed down the issue to our load balancer. We contacted the hosting provider but they have not yet responded to our support tickets.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>17:13</var> PST</small><br><strong>Investigating</strong> - The AGC is currently experiencing issues due to our server provider. We are contacting our server provider for further information and to help resolve it.</p>tag:towerunite.statuspage.io,2005:Incident/86764292021-11-25T18:59:59-08:002021-11-25T18:59:59-08:00AGC Instability<p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>18:59</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>16:48</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented. Migration is back online. We are now monitoring the situation.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>21:07</var> PST</small><br><strong>Update</strong> - We are continuing to resolve issues related to migration and AGC degradation.<br /><br />Due to several issues, for tonight only:<br /><br />- We will be disabling EXP & achievement migration until the following day.<br />- Players who have migrated will see their EXP update in-game normally. No action needed.<br />- Players who have NOT migrated will see their EXP display as "OFFLINE (AGC)" or 0, your EXP progress will continue to save on our backend and when migration is back online, we will update your EXP with all the progress you have unlocked during the downtime.<br /><br />AGAIN: EXP progress WILL be SAVED. When migration is back on, your existing EXP will MERGE with any EXP that was collected during this downtime.<br /><br />This EXP downtime will assist in keeping the rest of the AGC working, such as Units and Tickets will not be as impacted.<br /><br />We appreciate your patience during this downtime.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>18:40</var> PST</small><br><strong>Identified</strong> - We have been working on resolving stability issues with AGC - the component that handles Units, Tickets, and now EXP. The migration process to move away from Steam has begun and is causing our systems to have stability problems. We have been applying multiple patches, but the systems are currently affected still.</p>tag:towerunite.statuspage.io,2005:Incident/82308992021-11-23T18:38:34-08:002021-11-23T18:38:34-08:00Steam Issues<p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>18:38</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>17:39</var> PDT</small><br><strong>Update</strong> - We have received a response from Steam Support, they are aware of the issue we are having and are looking into it with their developers.<br /><br />We're continuing our work on moving away from Steam's backend services.</p><p><small>Oct <var data-var='date'>18</var>, <var data-var='time'>19:55</var> PDT</small><br><strong>Update</strong> - We have provided a detailed write up of what happened, and how we are working to fix it. You can read the full write up here: https://forums.pixeltailgames.com/t/weekly-dev-log-for-october-18th-2021/43803</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>08:54</var> PDT</small><br><strong>Update</strong> - We now have support ticket system setup on our Discord. Users who have been effected by this incident can now send in a support ticket and our staff will assist with any account related issues they have (such as achievements, EXP loss, etc.). Please head to our Discord: https://discord.gg/pixeltail and go to the #support channel to create a ticket.<br /><br />We are still currently monitoring the downtime and working on resolving issues.</p><p><small>Oct <var data-var='date'>15</var>, <var data-var='time'>15:45</var> PDT</small><br><strong>Update</strong> - The issue with users being spammed with multiple milestone items has been mitigated. It may still occur, but not nearly as often nor in the severe number of duplicates being issued.<br /><br />Users with duplicate milestones can log into https://express.towerunite.com and the website will remove the duplicate items.</p><p><small>Oct <var data-var='date'>15</var>, <var data-var='time'>12:16</var> PDT</small><br><strong>Update</strong> - The issue with units being distributed to users erroneously has been fixed in a recent hotfix.<br /><br />We're continuing to plan out our move away from Steam for Inventories, EXP, and Achievements. This stage will take some time to complete.</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>19:40</var> PDT</small><br><strong>Update</strong> - The issue where the client was not notified about units and tickets being awarded and redeemed has been fixed in a recent hotfix. We are no longer relying on Steam for this functionality.</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>12:26</var> PDT</small><br><strong>Identified</strong> - There are several issues with Steam at the moment that are affecting Tower Unite.<br /><br />Units / Tickets: We rely on Steam to notify the game client of updates, such as when to refresh the unit or ticket counter. At the moment, Steam's mechanism for doing so is failing, so the game isn't being notified of updates. We can confirm however, that tickets are being redeemed and saved to the account, and units are being given.<br /><br />Items / Achievements / EXP: Steam isn't being reliable on this front. Our backend systems are telling Steam to issue out items, achievements, and EXP, and Steam is responding that it has done so. However, this is unreliable, as in some instances, Steam isn't actually issuing out the items, exp or achievements, but it is telling us that it is.<br /><br />Unexplained Units: We are also aware of units being distributed to users erroneously, and are working on a fix.<br /><br />We are looking into solutions and are working on a fix.</p>tag:towerunite.statuspage.io,2005:Incident/78043862021-08-19T22:00:56-07:002021-08-19T22:00:56-07:00Hotfix 0.14.3.1<p><small>Aug <var data-var='date'>19</var>, <var data-var='time'>22:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>19</var>, <var data-var='time'>22:00</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Aug <var data-var='date'>19</var>, <var data-var='time'>21:55</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>19</var>, <var data-var='time'>21:36</var> PDT</small><br><strong>Scheduled</strong> - The Dedicated Plaza Servers will be upgraded and restarted for Hotfix 0.14.3.1.</p>tag:towerunite.statuspage.io,2005:Incident/73918112021-07-02T17:01:28-07:002021-07-02T17:01:28-07:00Client AGC Upgrade<p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>17:01</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>12:52</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>12:51</var> PDT</small><br><strong>Scheduled</strong> - The Client AGCs are being upgraded for backend improvements. This will be done gradually to reduce downtime.</p>tag:towerunite.statuspage.io,2005:Incident/73088912021-06-22T18:10:13-07:002021-06-22T18:10:13-07:00Update 0.14.2.2<p><small>Jun <var data-var='date'>22</var>, <var data-var='time'>18:10</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>22</var>, <var data-var='time'>17:52</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>22</var>, <var data-var='time'>17:51</var> PDT</small><br><strong>Scheduled</strong> - The Dedicated Plaza Servers will be upgraded and restarted for Update 0.14.2.2.</p>tag:towerunite.statuspage.io,2005:Incident/72820672021-06-18T21:28:50-07:002021-06-18T21:28:50-07:00Update 0.14.2.1<p><small>Jun <var data-var='date'>18</var>, <var data-var='time'>21:28</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>18</var>, <var data-var='time'>21:26</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jun <var data-var='date'>18</var>, <var data-var='time'>21:22</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>18</var>, <var data-var='time'>12:07</var> PDT</small><br><strong>Scheduled</strong> - The Dedicated Plaza Servers will be upgraded and restarted for Update 0.14.2.1.</p>tag:towerunite.statuspage.io,2005:Incident/72509122021-06-14T23:57:38-07:002021-06-14T23:57:38-07:00Hotfix for Update 0.14.2.0<p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>23:57</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>23:54</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>23:53</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>23:44</var> PDT</small><br><strong>Scheduled</strong> - The Dedicated Plaza Servers will be updated for a small hotfix for Update 0.14.2.0.</p>tag:towerunite.statuspage.io,2005:Incident/72494382021-06-14T19:34:31-07:002021-06-14T19:34:31-07:00Update 0.14.2.0<p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>19:34</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>19:28</var> PDT</small><br><strong>Verifying</strong> - The Dedicated Plaza Servers have been upgraded.</p><p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>19:27</var> PDT</small><br><strong>Update</strong> - The Client AGCs has been upgraded.</p><p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>19:25</var> PDT</small><br><strong>Update</strong> - The Dedicated AGC has been upgraded.</p><p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>19:23</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>19:18</var> PDT</small><br><strong>Scheduled</strong> - The Dedicated Plaza Servers, Client AGCs, and Dedicated AGC will be upgraded for Update 0.14.2.0.</p>tag:towerunite.statuspage.io,2005:Incident/72351292021-06-13T00:16:09-07:002021-06-13T00:16:09-07:00AGC down<p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>00:16</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>00:03</var> PDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jun <var data-var='date'>12</var>, <var data-var='time'>23:03</var> PDT</small><br><strong>Update</strong> - We are continuing to work with our hosting company to resolve this issue.</p><p><small>Jun <var data-var='date'>12</var>, <var data-var='time'>21:41</var> PDT</small><br><strong>Identified</strong> - The issue has been identified.</p><p><small>Jun <var data-var='date'>12</var>, <var data-var='time'>21:17</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:towerunite.statuspage.io,2005:Incident/69969332021-05-13T15:11:03-07:002021-05-13T15:11:03-07:00Update 0.14.1.4<p><small>May <var data-var='date'>13</var>, <var data-var='time'>15:11</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>15:06</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>15:06</var> PDT</small><br><strong>Update</strong> - Client AGCs #5 and #6 have been upgraded.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>15:01</var> PDT</small><br><strong>Update</strong> - Client AGCs #3 and #4 have been upgraded.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>14:59</var> PDT</small><br><strong>Update</strong> - Client AGCs #1 and #2 have been upgraded.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>14:58</var> PDT</small><br><strong>Update</strong> - The Dedicated Plaza Servers have been upgraded. The Dedicated AGC has been upgraded.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>14:54</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>14:50</var> PDT</small><br><strong>Scheduled</strong> - The Dedicated Plaza Servers, Client AGCs, and Dedicated AGC will be upgraded for Update 0.14.1.4.</p>tag:towerunite.statuspage.io,2005:Incident/68750352021-04-29T14:29:30-07:002021-04-29T14:29:30-07:00Update 0.14.1.3<p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>14:29</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>14:22</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>14:20</var> PDT</small><br><strong>Scheduled</strong> - The Dedicated Plaza Servers will be upgraded for Update 0.14.1.3.</p>tag:towerunite.statuspage.io,2005:Incident/68746192021-04-29T13:22:05-07:002021-04-29T13:22:05-07:00Client AGC Restart<p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>13:22</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>13:21</var> PDT</small><br><strong>Update</strong> - Client AGC #6 has been rebooted.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>13:16</var> PDT</small><br><strong>Update</strong> - Client AGC #5 has been rebooted.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>13:14</var> PDT</small><br><strong>Update</strong> - Client AGC #4 has been rebooted.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>13:11</var> PDT</small><br><strong>Update</strong> - Client AGC #3 has been rebooted.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>13:08</var> PDT</small><br><strong>Update</strong> - Client AGC #2 has been rebooted.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>13:06</var> PDT</small><br><strong>Update</strong> - Client AGC #1 has been rebooted.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>13:05</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>13:05</var> PDT</small><br><strong>Scheduled</strong> - The Client AGCs will be rebooted one at a time in preparation for Update 0.14.1.3.</p>tag:towerunite.statuspage.io,2005:Incident/67700732021-04-16T15:25:40-07:002021-04-16T15:25:40-07:00Steam API Issues<p><small>Apr <var data-var='date'>16</var>, <var data-var='time'>15:25</var> PDT</small><br><strong>Resolved</strong> - The Steam API appears to be back online from what we can tell. The AGCs will attempt to go through the backlog and set the stats. We'll continue monitoring the AGCs, and should the issue come back we'll make a new incident. Sorry for the downtime.</p><p><small>Apr <var data-var='date'>16</var>, <var data-var='time'>14:54</var> PDT</small><br><strong>Update</strong> - Steam is still timing out / returning HTTP 500 errors, resulting in EXP, Stats, and Achievement data not being saved. As this has persisted, and more and more requests are coming in for EXP, Stats and Achievements, the system overall is being hammered. We're continuing to monitor our systems at the moment, but we're dependent on Steam for these APIs to be functioning, so this will persist until Valve fixes the issue, which we're sure they're aware of.</p><p><small>Apr <var data-var='date'>16</var>, <var data-var='time'>14:35</var> PDT</small><br><strong>Update</strong> - At this time, it appears only the Steam SetUserStatsForGame API is failing. This API is used for setting EXP and Stat information for accounts. This may lead to stats, exp, and achievements not being saved.</p><p><small>Apr <var data-var='date'>16</var>, <var data-var='time'>14:26</var> PDT</small><br><strong>Identified</strong> - The Steam API is returning HTTP 500 errors, which is leading to issues on the Client AGCs. We're monitoring this situation. This may lead to some progress, such as stats or achievements, not being saved, along with player inventories not loading.</p>tag:towerunite.statuspage.io,2005:Incident/67624972021-04-15T16:10:57-07:002021-04-15T16:10:57-07:00Update 0.14.1.2<p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>16:10</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>16:08</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>16:04</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>16:01</var> PDT</small><br><strong>Scheduled</strong> - The Dedicated Plaza Servers will be upgraded and restarted for Update 0.14.1.2.</p>tag:towerunite.statuspage.io,2005:Incident/67105192021-04-08T21:12:44-07:002021-04-08T21:12:44-07:00Hotfix 0.14.1.1<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>21:12</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>21:11</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>21:10</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>21:08</var> PDT</small><br><strong>Scheduled</strong> - The dedicated plaza servers will be upgraded for Hotfix 0.14.1.1.</p>tag:towerunite.statuspage.io,2005:Incident/67090412021-04-08T18:00:56-07:002021-04-08T18:00:56-07:00Update 0.14.1.0<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>18:00</var> PDT</small><br><strong>Completed</strong> - All systems appear to be online and functional.</p><p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>17:53</var> PDT</small><br><strong>Verifying</strong> - We have deployed a fix for the Client AGC servers. Everything appears to be operational but we're continuing to monitor them.</p><p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>16:49</var> PDT</small><br><strong>In progress</strong> - We're aware of issues with the Client AGCs, we're looking into solutions.</p><p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>16:48</var> PDT</small><br><strong>Update</strong> - We're aware of issues with the Client AGCs, we're looking into solutions.</p><p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>16:37</var> PDT</small><br><strong>Verifying</strong> - The Client AGCs have been upgraded and restarted. We're now verifying all systems are up to date and operational.</p><p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>16:32</var> PDT</small><br><strong>Update</strong> - Dedicated Plaza Servers have been updated and are online. The Dedicated AGC has been updated and is online.</p><p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>16:27</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>16:12</var> PDT</small><br><strong>Scheduled</strong> - The dedicated plaza servers along with the client and server AGCs will be updated with changes for Update 0.14.1.0.</p>tag:towerunite.statuspage.io,2005:Incident/66983432021-04-07T17:09:45-07:002021-04-07T17:09:45-07:00AGC Outage<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>17:09</var> PDT</small><br><strong>Resolved</strong> - The issue has been resolved. All four of our nodes are operational. We are continuing to work on our solution to prevent this from occurring in the future. Sorry for the inconvenience caused by this today.</p><p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>14:54</var> PDT</small><br><strong>Identified</strong> - We've identified a solution and are working on implementing it. 3 of the 4 AGC nodes are online.</p><p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>14:02</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue. 3 of our 4 nodes are online.</p><p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>12:27</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>11:47</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:towerunite.statuspage.io,2005:Incident/66613742021-04-01T20:22:30-07:002021-04-01T20:22:30-07:00Hotfix 0.14.0.1<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>20:22</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>20:17</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>20:14</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>20:14</var> PDT</small><br><strong>Scheduled</strong> - The Dedicated Plaza Servers will be upgraded for Hotfix 0.14.0.1.</p>tag:towerunite.statuspage.io,2005:Incident/66537562021-03-31T23:03:48-07:002021-03-31T23:03:48-07:00Client AGC Restart<p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>23:03</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>23:01</var> PDT</small><br><strong>Update</strong> - Client Node #3 has been rebooted.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>22:55</var> PDT</small><br><strong>Update</strong> - Client Node #2 has been rebooted.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>22:51</var> PDT</small><br><strong>Update</strong> - Client Nodes #1 and #4 have been rebooted.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>22:50</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>22:50</var> PDT</small><br><strong>Scheduled</strong> - The Client AGCs will be rebooted one at a time for a small hotfix.</p>tag:towerunite.statuspage.io,2005:Incident/66532842021-03-31T21:14:23-07:002021-03-31T21:14:23-07:00Update 0.14.0.0<p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>21:14</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>21:14</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>21:04</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>20:59</var> PDT</small><br><strong>Scheduled</strong> - The Dedicated Plaza Servers will be updated for the release of Update 0.14.0.0.</p>tag:towerunite.statuspage.io,2005:Incident/66516372021-03-31T14:41:41-07:002021-03-31T14:41:41-07:00Client AGC Restart<p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>14:41</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>14:28</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>14:27</var> PDT</small><br><strong>Scheduled</strong> - The Client AGCs are being rebooted one by one in preparation for an upcoming update.</p>tag:towerunite.statuspage.io,2005:Incident/66436152021-03-30T12:54:30-07:002021-03-30T12:54:30-07:00Client AGC Restart<p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>12:54</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>12:53</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>12:43</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>12:43</var> PDT</small><br><strong>Scheduled</strong> - The Client AGCs are being rebooted one by one in preparation for an upcoming update.</p>tag:towerunite.statuspage.io,2005:Incident/65713592021-03-19T10:06:52-07:002021-03-19T10:07:17-07:00AGC Outage<p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>10:06</var> PDT</small><br><strong>Resolved</strong> - The Client AGCs went down due to errors with the Steam API.</p>